DeLand City Services
Utility Billing — Start Service, Pay Bill, Report Issues
The City of DeLand bills monthly for water, sewer, storm water, and garbage. Pay online, by phone, or in person at City Hall; separate after-hours emergency lines exist for water and wastewater.
Key facts
- Services billed: water, sewer, storm water, and garbage collection (monthly).
- Pay online at https://webutilities.deland.org/ (account number + service address required), by phone 386-626-7051, or in person at 120 S Florida Avenue (M-F 8-5).
- Start/transfer service: New Account Application plus signed deed, HUD/settlement statement, Certificate of Title, or lease, and Social Security Verification Form.
- Customer service: 386-626-7051 (also listed: 386-626-7253; past-due/disconnection: 386-626-7051). Manager: Brandi Weaver.
- After-hours water emergency: 386-626-7203; after-hours wastewater emergency: 386-626-7251; water/backflow device issues: 386-626-7172.
- Optional: automatic bank payments and e-billing.
- Electric is NOT city-provided — Duke Energy Florida serves the area (outage map: https://outagemap.duke-energy.com/fl/default.html). Natural gas: Florida Public Utilities.
Official links
Source: deland.org · Last verified Jul 1, 2026