Emergency & Weather

Power Outages (Duke Energy Florida serves DeLand)

Duke Energy Florida is the electric utility for the DeLand area. Outages can be checked/reported on the Duke Energy outage map, by phone at 800-228-8485, by texting OUT to 57801 (from a mobile number on the account), or online.

Key facts

Outage map: https://outagemap.duke-energy.com/ (Florida view: https://outagemap.duke-energy.com/fl/default.html)
Report outage / downed line phone (Duke Energy Florida): 800-228-8485
Text OUT to 57801 from a mobile number associated with the account.
Outage alerts signup: https://www.duke-energy.com/outages/alerts

Official links

Duke Energy outage map Duke Energy Florida outage map Duke Energy outage alerts

Who to call

Emergency (police/fire/medical)

Life-threatening emergencies

DeLand Police Department (non-emergency dispatch)

Non-emergency police matters within DeLand city limits

DeLand Police Department (administrative)

DeLand PD administrative line

Volusia Sheriff's Office non-emergency (West Volusia)

Non-emergency sheriff dispatch for West Volusia including the DeLand area (386-943-VCSO)

Volusia County Emergency Management

Emergency management main line (preparedness questions, evacuation zones)

Volusia County Emergency Management (AlertVolusia questions)

Questions about AlertVolusia signup

Volusia County Citizens Information Hotline

Activated only during emergencies; shelter openings and storm info (TDD 386-248-1792)

Duke Energy Florida outage reporting

Report power outages and downed lines; also text OUT to 57801

Florida Poison Control

Poison emergencies and questions, 24/7/365

211 Volusia-Flagler (First Call For Help)

Community services info and referral, 24/7/365; alternate 386-253-0563; operated by United Way of Volusia-Flagler Counties

Volusia County general information

County general line, 8am-5pm Mon-Fri

Source: outagemap.duke-energy.com · Last verified Jul 1, 2026